EVENT REGISTRATION

IT Executive Breakfast with Third Sky and Oblicore:

Running IT without a Service Catalog is like Navigating without a Compass

July 24th, 2008 @ Rosie O' Grady's in NYC

Third Sky, a leading provider of ITIL/ITSM training, consulting and technology solutions, and Oblicore, the leading provider of Service Level Management software, invite you to an IT Executive Breakfast at The Manhattan Club/The Broadway Room @ Rosie O' Grady's in New York City. The topic will be "Running IT without a Service Catalog is like Navigating without a Compass" being facilitated by Erik Hille, Director of Product Marketing at Oblicore, and Reg Lo, VP of Technology Solutions at Third Sky.

Time: 8:30am - 11:00am

Location: The Manhattan Club/The Broadway Room @ Rosie O' Grady's

800 Seventh Avenue at 52nd Street

New York, NY 10019

Cost: None

EVENT OVERVIEW

As companies struggle to align IT performance with business objectives, many have turned to ITIL-based service portfolio management as a means to describe the ITIL services that can be leveraged by business units or other service consumers. But what processes should be considered, what are the right steps to take and what is the role of technology in the service catalog?

The presentation, followed by a round table discussion, will focus on the value of defining the services you provide from a business perspective. This catalog of services will serve as a guide to provide a focus to IT. This focus will help IT leaders allocate and manage resources on activities their customer's value. A clearly defined catalog of services can be controlled, measured and managed, which are all essential elements for continual improvement.